Shipping policy

Discreet packaging is used every time, with plain white boxes for ears/tails and pink plastic packets for anything smaller

All international orders have the option to be shipped standard or tracked. Whilst standard is cheaper, Milky Paws do not accept any responsibility for lost or delayed orders from this service and I highly recommend going for the tracked option if your budget allows it. 

However, if you do believe your item is lost, feel free to get in touch via email and I will do my best to track it down for you.

The buyer is responsible for the payment of any customs charges that occur, and Milky Paws are not responsible for any delays due to customs.